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MILES VO Ticketing
Delivering an outstanding technical support for a great student experience.
Our stakeholders can report any online education-related technical issues and ask for assistance using a centralized application.
Project Title
MILES VO Ticketing
Project Lead
Manuel B. Garcia
Completion Date
March 2021
Our stakeholders used to notify, inquire, or ask for assistance in technical support via email. The Canvas team struggled in tracking and responding to each query.
Ratings Overview
4.77 /5.00
179 ratings
5
161
4
7
3
4
2
2
1
5
Highest Resolved Tickets
TOTAL TICKETS
2239
Danna May Mansul
630
Randell Pareja
311
Manuel Garcia
298
Mandrake Calangian
193
Geliza Marie Alcober
157