FEU Institute of Technology

Educational Innovation and Technology Hub

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John Mark B. Baldano

Student

My purpose is to discover my true purpose

Manila, Metro Manila · FEU Diliman

7 Followers

Personal Information

Short Biography

As an enthusiastic computer enthusiast and devoted IT student, I'm dedicated to lifelong learning and development. I aim to use my curiosity and problem-solving abilities to improve user experiences and tackle challenging problems as a technical support and customer service professional. To master any talent, I think it's crucial to embrace mistakes and learn from practical experiences. My commitment to provide effective, sympathetic support is a reflection of my sincere desire to assist people in navigating the tech world.

Skills

Customer Service

Novice (50%)

Technical Support

Novice (50%)

Troubleshooting

Novice (49%)

Teamwork

Beginner (52%)

Laravel Framework

Novice (49%)

Educational Qualification

Tertiary ┃ Aug 2021 - Present

Bachelor of Science in Information Technology

Web and Mobile Application · FEU Institute of Technology - Dilman

Secondary ┃ Jun 2015 - May 2019

Novaliches High School

Licenses and Certifications

DevNet Associate

Issued by Cisco Networking Academy on April 08, 2024

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CCNA: Enterprise Networking, Security, and Automation

Issued by Cisco Networking Academy on December 18, 2023

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IT Specialist - Networking

Issued by Certiport on July 12, 2023

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CCNA: Switching, Routing, and Wireless Essentials

Issued by Cisco Networking Academy on March 29, 2023

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CCNA: Introduction to Networks

Issued by Cisco Networking Academy on March 29, 2023

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Seminars and Trainings

Participant

I.T. Skills Olympics

Awarded by University of Makati on November 24, 2023

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